Storm & Flood Recovery, Handled Calmly
When storms and floods hit, things move fast. SOAKD provides a steady, professional response for homeowners, businesses, councils and strata managers across New South Wales - extracting water, clearing debris and cleaning exterior surfaces to get your property back on track.
24/7 rapid response, prioritised by severity. We mobilise quickly.
Why Choose SOAKD
Severe weather is stressful enough. Our job is to take the recovery off your plate and handle it methodically, from the first call through to a clean, safe property.
24/7 Emergency Service
Severe weather doesn't follow a schedule, and neither do we. We're on call round-the-clock, including weekends and public holidays.
Local and Responsive
Based on the coastal NSW seaboard, we mobilise quickly across the region - and state-wide for major storm and flood events, metro to regional.
Experienced and Highly Trained
Our technicians are trained in storm and flood damage cleaning and carry professional equipment to extract water, remove mud and clean exterior surfaces properly.
Comprehensive Cleanup
We work on residential and commercial properties of any size - from family homes to schools to industrial sites.
Minimal Disruption
We work safely and efficiently to restore your property, so you can get back to normal as soon as possible.
What We Do
Our Storm & Flood Recovery Services
Storm and flood recovery covers a lot of ground. We bring the equipment, training and a methodical, section-by-section approach to every part of the job.
Storm Cleanup
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Debris & Green Waste Removal
We clear and haul away fallen branches, leaves, displaced fencing and other storm debris.
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Debris Cutting
Our trucks carry pole saws and chainsaws for fallen branches and logs already on the ground. We don't remove standing trees - that's specialised work for qualified arborists, and we'll point you in the right direction.
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Make-Safe & Hazards
We secure loose items, clear access ways and identify hazards to help prevent further damage.
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External Surface Cleaning
Pressure cleaning and soft washing of driveways, paths, car parks and building exteriors to remove storm residue.
Flood Cleanup
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Water Extraction
Vacuum and pump systems remove standing water from garages, car parks, basements, storerooms and outdoor areas.
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Mud & Silt Removal
We remove mud, silt and contaminated residue, then thoroughly clean the surfaces underneath.
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Building Wash-Downs
Cleaning of brickwork, render, cladding, concrete and retaining walls to remove contaminants and restore appearance.
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Sanitisation
We apply treatments to help prevent mould and disinfect contaminated external surfaces.
Drainage & Water Management
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Stormwater Pit & Drain Cleaning
We clear blocked drains, pits and gutters to restore proper water flow and reduce the risk of future flooding.
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Leaf & Debris Clearing
We remove leaves and debris from guttering and box gutters to stop water backing up.
Commercial & Strata Response
We tailor our response to the property in front of us, with the scale and coordination commercial and strata sites need.
Car Parks & Driveways
Flood debris removal, mud removal and pressure cleaning.
Shopping Centres & Retail
Entries, loading docks, pathways and public spaces.
Schools & Childcare Centres
Safe cleanup of playgrounds, walkways and building exteriors.
Industrial & Commercial Sites
Warehouses, factories and industrial yards.
Strata Complexes
Common areas, paths and exterior surfaces.
Documentation for Insurance & Strata Records
Recovery is easier when the paperwork is in order. As part of the job, SOAKD provides documentation that supports your insurance claim and your strata or body-corporate records - including a completion report, before-and-after photos and condition notes. This gives you a clear, professional record of the work carried out and the property's condition. SOAKD doesn't lodge or manage the claim itself, but we make sure you have what you need to hand to your insurer or committee.
Your Safety Comes First
While You Wait - Stay Safe
While we're on our way, here are a few calm, practical steps to keep yourself and others protected.
Stay well clear of floodwater - it can be deeper, faster and more contaminated than it looks.
Keep away from anything electrical near water, including power points, leads and submerged appliances. If it is safe to do so, switch off power at the mains.
Only enter affected areas if it is safe - watch for unstable structures, slippery surfaces and hidden hazards underfoot.
Keep children and pets away from debris, standing water and any damaged areas.
If you can do so safely, take a few photos of the damage for your own records - but never put yourself at risk to get them.
When in doubt, wait for us. Call any time and we will talk you through what to do next.
Get Help Now
Request an Urgent Callback
Leave your details and we'll call you back as soon as we can. If you need help right now, call us any time - we're available 24/7.
Call 0418 167 798Areas We Service
SOAKD's home base is the coastal NSW seaboard, where we respond quickly to local storm and flood events. For major weather events we mobilise across New South Wales, from major cities to rural communities. If you're not sure whether we cover your area, get in touch - we may still be able to help.
About SOAKD
SOAKD is a locally owned exterior cleaning company with years of experience in pressure cleaning, soft washing and property maintenance. Our move into storm and flood recovery builds directly on those existing capabilities. From water extraction and debris removal through to surface cleaning and sanitisation, our aim is simple - to make your property safe and clean again as quickly as we responsibly can.
Our Process
The SecureClean System
Every storm and flood job follows our SecureClean System - a safety-first framework developed from more than 20 years of high-risk construction experience.
Safety-First Assessment
We identify trip hazards, overhead power lines, fragile surfaces and unstable structures, plan height access and assess the surrounds.
Optimised Method Selection
We analyse the material, select biodegradable solutions matched to the surface, calibrate pressure and test a small area first.
Asset Protection Execution
We work systematically, section by section, monitoring each surface, protecting the surrounds and documenting with photos.
Keep-Up Maintenance Plan
We confirm results, provide a detailed report with before-and-after photos and condition notes, and set up priority scheduling.
Got Questions?
Frequently Asked Questions
Common questions about storm and flood recovery and how we can help.
We offer 24/7 rapid response, prioritised by severity, and we mobilise quickly once you call. During major weather events we work through the highest-risk situations first, and we will keep you informed about when to expect us.
Our home base is the coastal NSW seaboard - Sydney, the Central Coast, Newcastle, Lake Macquarie and the Hunter Valley. For major storm and flood events we mobilise state-wide across New South Wales. If you are unsure whether we cover your area, just ask - we may still be able to help.
Yes. We work on properties of any size, from family homes through to schools, retail centres, industrial sites and strata complexes. We tailor our response to suit the property and its access requirements.
We cut and clear fallen branches and logs that are already on the ground, using pole saws and chainsaws carried on our trucks. We don't remove standing trees - that's specialised work for qualified arborists - but we'll happily point you in the right direction so the whole site gets sorted safely.
Our focus is on exterior recovery - extracting water, clearing debris, washing down surfaces and sanitising the outside of your property to get it safe and clean again. We bring vacuum and pump systems to remove standing water from areas like garages, car parks, basements and storerooms as part of that work.
Yes. We provide a completion report, before-and-after photos and condition notes that support your insurance claim and your strata or body-corporate records. We don't lodge or manage the claim itself, but you'll have a clear, professional record of the work to pass on.
We clean driveways, paths, car parks, brickwork, render, cladding, concrete and retaining walls, among others. We match the method and biodegradable solutions to each surface and test a small area first, so the right approach is used every time.
Yes. Our phone is answered 24/7, including weekends and public holidays. Call us any time on 0418 167 798 and we will talk you through the next steps calmly.
Still have questions?
Request a callbackWe're Here to Help, Any Time
Storm or Flood Damage? Let's Get Your Property Back on Track.
Severe weather can strike without warning - but you don't have to face the aftermath alone. Contact SOAKD Storm & Flood Recovery for a calm, professional cleanup, handled methodically from the first call. We're here 24/7.